How Do UNCC Engineering Students Handle Crucial, High-stakes, Emotional Conversations?

They go to AREVA to find out.

For a second consecutive year, AREVA trained 30 students from the UNC Charlotte Engineering Leadership Academy in “Crucial Conversations.”

Hosted at AREVA’s North American headquarters in Charlotte, N.C., the class, “Crucial Conversations®: Tools for Talking When the Stakes are High,” was developed by VitalSmarts® to teach interpersonal skills for creating alignment and agreement through open dialogue around high-stakes, emotional or risky topics. The students brought the emotions; AREVA donated the course materials and employees facilitators.

Through the same support we give our employees, AREVA is providing real-world training to future leaders graduating from one of our most valued educational partners. This training promotes using clear, effective communications to ensure safety, quality, performance and delivery both in the office and at customer sites – skills that are important for any business.

UNC Charlotte students discuss the “Silence vs. Violence” conflict resolution module during Crucial Conversations training at AREVA Inc.

UNC Charlotte students discuss the “Silence vs. Violence” conflict resolution module during Crucial Conversations training at AREVA Inc.

Future leaders from UNCC and AREVA employees---all skilled in crucial conversations.

Future leaders from UNCC and AREVA employees—all skilled in crucial conversations.